In stock items: Products typically ship within 2-3 business days from when you place your order (Please allow 5-7 business days for some MRCOOL products to ship). Due to COVID-19 please allow 7 - 10 days for your order to arrive once you have received shipping confirmation.
Pre-order/Out of stock items: Contact us for estimated shipping timeline. We are experiencing inventory and re-stocking delays due to port congestion. We appreciate your patience and understanding.
High order volume due to COVID-19 may occasionally slow delivery for some items and you may experience extended wait times contacting our Customer Service team.
For the fastest service and online support, please email us at firstname.lastname@example.org for information regarding your order.
Read the rest of our shipping policy here.